There are some people you simply don't want to market to. Whether it's an existing customer, a known TCPA litigant, or someone on your internal DNC list, your marketing team or anyone you outsource marketing to should suppress those numbers from their calling lists. With RingScrub, you can upload your suppression lists to a database and then give your call centers secure access to be able to scrub against them. RingScrub, in partnership with third-party vendors such as TCPALitigatorList.com, can also scrub against lists of known litigants.
With RingScrub, you can upload your suppression lists to a database and then give your call centers secure access to be able to scrub against them. RingScrub, in partnership with third-party vendors such as TCPALitigatorList.com, can also scrub against lists of known litigants.
Even when you provide vendors with the tools to do their job, sometimes they still don't do it right. With RingScrub's call filtering capability, calls are transferred to an RingScrub number which seamlessly scrubs it against your suppression lists and routes the calls accordingly.
Existing customers can be routed to customer service, TCPA litigants are blocked and good callers are put through to sales.
Being able to track the source of your inbound calls is essential to optimizing marketing campaigns. With our call tracking and reporting tools you can track the attribution, duration, disposition and more! You can filter by date ranges, source, duration, exclude duplicate calls and calls that don't last beyond a time buffer. Easily export the customized reports to share with marketing partners or for billing purposes.
With RingScrub you can create intuitive IVR paths that route your calls to the right person or mailbox based on their responses. Speech to text and voice capture technology enables you to take surveys and collect information without using live agents. For a free demo of our custom IVR Solutions, please call 1-833-487-8665 to try it for yourself.
In conjunction with the Maldonado Law Group, we offer best practices and marketing compliance templates to mitigate against exposure to TCPA litigants and other marketing pitfalls. Services are offered through the Law Offices of Ed Maldonado and are not intended to be construed as legal advise.