Privacy Policy

Last updated: November 12, 2019

This written policy (the "Privacy Policy") is designed to tell you about IVR Tool’s practices regarding collection, use, and disclosure of information that you may provide via this Website and certain related services. Please be sure to read this entire Privacy Policy before using, or submitting information, to this Website.

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) and other information is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Agreement to this Privacy Policy: By using this website, you consent to this Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.

When contacting us you may be asked to enter your name, e-mail address, contact information (including home address or address where you desire services to be provided), telephone number, payment information, credit card or bank account information, as well as other details to help you with your experience.

We may use the information we collect from you when you sign up for more information, provision our Services, search our Website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the product/service offerings in which you are most interested.
  • To improve our Website in order to serve you better.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding products and services.
  • To perform due diligence.

A representative of RingScrub may call you and/or send you an email to communicate with you, to verify your identity in order to allow access to our services, conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of your PII. We may also contact you for marketing or promotional purposes with company news, or news of our services or offers. You may unsubscribe to marketing emails by following the instructions that are included in the e-mails that you receive.

By submitting your request you are consenting to being contacted based on the information you provide to us, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state Do Not Call List or the Do Not Call List of any specific institution. Your consent to such communications also includes e-mail communications and text messages, as well as autodialed and prerecorded telephone calls. Your agreement to purchase does not require you to first agree to receiving such autodialed or prerecorded calls, and you may opt out of such contact at any time.

We may share or disclose your Personally Identifiable Information to third parties, including under the following circumstances:

  • (a) Service Providers: We may disclose your PII to other persons and companies that help us correspond with you or who may assist us in providing services to you or on our behalf.
  • (b) Legal Obligations: We may disclose or report your PII when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
  • (c) Business Transition: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

We also collect certain types of non-personal information and technical data from each visitor to our website(s). For example, when you click on a banner advertisement or text link that is associated with one of our websites, the banner or text placement, along with the time of your visit, your Internet Protocol address and other path-related information, may be sent to us. Similarly, the page requests you make when you visit our website(s) may be stored and used by us. We use this information, none of which is or can be personally associated with you, for statistical and analytic purposes.

We use “cookies” to track your interaction with our Website, so we can learn how to improve our Website. These cookies give us only anonymous data to analyze. You can disable these cookies if you want by following your browser’s directions for disabling cookies.

We may use third party web analytics services on this Website, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to collect information (such as IP address) and use that information to help us analyze how visitors use the Website. These vendors may use cookies placed on this website (such as the Google Analytics cookie) and cookies placed on third-party web sites (such as Google advertising cookies), or other third-party identifiers, together, to analyze our Website visitors.

You may deactivate the ability of Google Analytics to analyze your browsing activities on this Website. To disable Google Analytics, please download the browser add-on provided by Google at https://tools.google.com/dlpage/gaoptout?hl=en. To learn more about privacy and Google Analytics please consult the Google Analytics overview provided by Google at: https://www.google.com/intl/en/analytics/privacyoverview.html

This Online Privacy Policy is intended to cover collection of information on our Website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.

The security of your personal information is a very high priority for us and we take a number of steps to safeguard it. Some of the measures we take are:

  • (a) Limiting access to personal information to those employees who are critical to the delivery of products and services to you.
  • (b) Implementing appropriate physical, electronic and procedural safeguards to guard against unauthorized access or use.
  • (c) Requiring appropriate consents and protections from our business partners before we share any personally identifiable information.

RingScrub uses commercially reasonable physical and technical security measures to protect all personal information in our possession. We cannot, however, guarantee or warrant the absolute security of any system or that any information we hold will not be accessed, disclosed, altered or destroyed.

Children (persons under the age of 18) are not eligible to use the Website and we ask that children do not submit any personal information to us. We do not knowingly collect information from persons under 18. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). If you believe that we have received information from a child or other person who is not of a majority age in their relevant jurisdiction, please contact us at our email or physical mailing address listed in the “Contact Us” section and we will take all reasonable efforts to remove the information.

Our Website may contain links to other websites. Please note that when you click on one of these links you are "clicking" to another website. RingScrub is not responsible for the information privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ from ours.

You may always opt-out of receiving communications from us. To opt out of future e-mail communications from RingScrub, please email support@ringscrub.com.

We reserve the right to modify this Privacy Policy at any time. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this Website. Any and all changes will be made here, to this Privacy Policy.

We encourage you to check our Website frequently to see the current Privacy Policy to be informed of how we are committed to protecting your information and providing you with improved content on our Website in order to enhance your online experience. Upon any material changes to the policy statement, we will post those changes to this Privacy Policy so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.